Loot import troubleshooting

After pressing Load Data on Loot > Assign Loot, read the load report and check the rows. Loading only fills the form; press Submit at the bottom to save the assigned items and create any missing characters. For the full steps and addon instructions, see How to record loot after a raid.

A character is missing

If you can assign raid loot and edit characters, the import fills New character name for missing recipients. Check the name and optional Class, Spec, Role, and Member, then press Submit to create them and save their assigned items. Choose a class to enable Spec; choosing a spec fills in Role, which you can change. Changes to these fields update all rows with the same missing name. Leave Member as Unclaimed unless you want to link the new character to a guild member.

If those fields are unavailable, select an existing character or ask an officer to create the character.

To leave an assigned item out, clear its character dropdown and any New character name, then check Skip items that don't have a character. See missing-character details.

More than one character matches a name

Select the intended character from the dropdown. Matching includes archived characters, which are labelled Archived. TMB will not choose between duplicate names for you. Selecting an existing character does not change its details or restore it.

An item is missing or wrong

Use the item picker to select the correct item before submitting. Automatic matching needs an item ID; an item name alone is not enough. See what to check after loading.

The CSV will not load correctly

Export as CSV and copy the whole export, including the header row. For a custom file, check the supported column names; capitalization matters.

Loading another CSV replaces the unsaved rows already in the form. It does not add to them.

Some rows were skipped or left out

Check the load report. Recognized disenchant and vendor rows are skipped. TMB also reads only the first 150 source rows, including rows it skips. Split a larger file into parts of no more than 150 assigned items, keeping the header row in each part. Review and submit each part before loading the next. See import limits.

TMB says an item has already been imported

Check assigned loot history before trying again. Do not remove the Unique Import ID just to get past the error: the assigned item may already be saved.

TMB does not catch every duplicate. If a submission reports failures, check what saved and retry only the missing assigned items. See duplicate import checks.

If you already saved a duplicate, wrong recipient, or incorrect date, follow How to correct a loot mistake.